Frequently Asked Questions
Find answers to all your questions about Dubai Safari Park, organized by category for easy reference.
General Questions
What is Dubai Safari Park?
Dubai Safari Park is an eco-friendly, humane, and conservation-focused wildlife park that houses over 3,000 animals across its various villages, including the Arabian Desert Safari, African Village, Asian Village, Explorer Village, Kids Farm, and Adventure Valley.
What are the opening hours?
Winter (November - March): 9:00 am to 8:00 pm
Summer (April - October): 9:00 am to 6:00 pm
(Last entry one hour before closing)
Where is Dubai Safari Park located?
It is located in Al Warqa 5, Dubai. You can find the exact location on Google Maps.
What are the contact details?
Call Center: 800 900
Email: info@dubaisafari.ae
Is there a dress code?
While there is no strict dress code, guests are advised to wear comfortable, modest clothing, and hats and sunscreen are recommended due to the outdoor nature of the park.
Tickets & Pricing
What are the ticket prices for 2025-2026 season?
Safari Park Pass: AED 50
Includes: Entry to all 6 zones (African Village, Asian Village, Explorer Village, Arabian Desert, Kids Farm, Adventure Valley), unlimited train rides, live shows, Young Explorers workshops, and free parking.
Safari Bundle (Online Exclusive): AED 117
Includes: All Safari Park Pass benefits plus one Explorer Safari Tour (35 minutes) in a guided bus.
Do infants/toddlers require a ticket?
Children under 3 years old and People of Determination with one companion receive free entry.
What is included in the Safari Park Pass?
The AED 50 Safari Park Pass includes:
• Entry to all 6 zones
• Unlimited train rides
• Unlimited Arabian Desert Safari rides (15 minutes)
• Access to 3 live animal shows
• Animal feeding sessions and wildlife talks
• Young Explorers workshops for children
• Free parking
What exclusive packages are available?
Behind the Scenes Tour: AED 1,450 (for up to 10 people) - A 90-minute private tour including 5 behind-the-scenes experiences.
King of Safari VIP Experience: AED 2,500 (for up to 10 people) - A 4-hour private VIP tour with fast-track entry and 3 exclusive feeding experiences.
Dine in the Wild (Breakfast with Giraffes or Lions): AED 2,150 (for up to 6 people) - A unique 2-hour breakfast experience alongside the animals.
Jungle Capture Photography Tour: AED 1,275 (for up to 3 people) - A 3-hour private photography tour with a guide.
Do I need to book in advance?
Tickets can be purchased at the gate or online, but online booking is highly recommended to secure your preferred date and avoid queues, especially for exclusive packages which require booking at least 3 days in advance.
Safari & Experiences
What is the Explorer Safari Tour?
This is a 35-minute guided tour in a bus that takes you through Explorer Village, where you can see predators like lions, tigers, and cheetahs living in open environments. This tour is included in the Safari Bundle (AED 117).
What's the difference between Safari Park Pass and Safari Bundle?
Safari Park Pass (AED 50): Allows you to explore the villages on foot or by train, with unlimited rides on the Arabian Desert Safari.
Safari Bundle (AED 117): Includes all Safari Park Pass benefits plus one Explorer Safari Tour (35 minutes) in a guided bus.
What are the Safari Tour timings?
The Explorer Safari Tour operates from 9:00 am to 5:00 pm. The Arabian Desert Safari runs throughout the day as part of the Safari Park Pass.
Are there animal feeding experiences?
Yes, guests can participate in various feeding experiences including:
• Giraffe Feeding
• Goat Feeding
• Bird Feeding
• Lemur Feeding
(These experiences have an additional fee and are subject to timings and availability)
Facilities & Accessibility
Is the park stroller/wheelchair friendly?
Yes. Strollers and wheelchairs are available for rent at the main entrance. The park is fully accessible for People of Determination, and all transport options (Electric Vehicles, Safari Buses, Park Trains) are wheelchair accessible.
Are there prayer rooms?
Yes, prayer rooms are available for guests within the park.
Is there a place to store luggage?
Yes, lockers are available at the main entrance for guests to store personal belongings.
Are there dining options?
Yes, there are several restaurants and cafes located throughout the park offering a variety of food and beverages.
Can I bring my own food and drinks?
Outside food and beverages are not permitted inside the park, except for baby food and water.
Policies & Restrictions
What is the cancellation/refund policy?
Tickets are non-refundable but can be rescheduled up to 24 hours before the visit date, subject to availability.
Can I bring my pet?
No, pets are not allowed inside the park (with the exception of service animals for People of Determination).
Is smoking allowed?
Smoking is only permitted in designated smoking areas located throughout the park.
Are drones allowed?
No, drones or other unmanned aerial vehicles are strictly prohibited without prior written approval from park management.
Is there an age restriction for Safari Tours?
There are no specific age restrictions; however, children under 12 must be accompanied by an adult throughout the park.
Getting Here
How do I get to the park by public transport?
You can take the Dubai Metro to Centerpoint Station (Rashidiya) and then board the F10 bus, which drops you directly at the park gate.
Is there parking available?
Yes, there is ample free parking available on-site, including spaces for People of Determination and EV charging stations.
What's New for Season 7
What new experiences are available this season?
The 7 season carries the theme "Wild Rules" and includes:
• Fast-track entry for popular experiences
• Private guided tour packages
• Interactive workshops and wildlife talks under "Wild Guardians"
• Enhanced Bird Show at the Kingdom of Birds Amphitheater
• New Adventure Valley zone with exciting activities
Is there Fast-track entry available?
Yes, Fast-track entry is available for popular experiences like the Explorer Safari Tour and is included in some exclusive packages.