Terms & Conditions

• Dubai Safari Park is open daily from 9:00 AM to 6:00 PM. Last entry is at 5:00 PM.
• Tickets must be presented at entry, printed or digital.
• Tickets are valid only for the selected visit date.
• Tickets are single-use, non-refundable and non-exchangeable.
• Lost, stolen or damaged tickets will not be replaced.
• Entry is free for children under 3 and People of Determination (valid ID required).
• Children under 12 must be accompanied by an adult.
• Park timings and operations may change without prior notice.
• For tickets bought through third-party platforms, refunds are subject to that provider's terms and conditions.

• Your booking confirmation is sent by email.
• Discounted tickets apply to general admission only.
• Add-ons (safari tours, shuttle train, animal encounters) are not included unless stated on your ticket.
• Explorer Safari Tour: valid for one ride only.
• Some experiences require advance booking and may be limited to specific times.
• Some attractions or zones may be unavailable during your visit.
• The park may modify, cancel or reschedule experiences for operational or animal welfare reasons, without refund.

• Get 50% off the Safari Park Pass on your country's official National Day.
• Valid only on the official National Day of the guest's country of nationality.
• Show your passport or another official ID at the ticket counter.
• Tickets are issued on the same day only and cannot be booked in advance. Available at the ticket counters only.
• Applies to the Safari Park Pass only. Add-ons are not included.
• Tickets are non-refundable and non-changeable.

• Offers are time-limited and subject to availability.
• Some offers require all guests in a booking to enter together.
• Offers cannot be combined with any other promotion, discount or offer unless stated.
• Dubai Safari Park may amend or withdraw an offer at any time.

• Paid encounters can be added at checkout or booked at the ticket counter on arrival, subject to availability. Places are limited.
• Session times are listed on the Animal Encounters page and may change on the day.
• Guests must follow staff instructions at all times.
• Only food provided by the park may be used.
• Feeding or interacting with animals without permission is prohibited.
• Animals can be unpredictable; participation is at your own risk.
• Children must be supervised by an adult.
• Interaction with an animal is not guaranteed.
• Sessions may be cancelled due to weather or animal welfare. Cancelled sessions are not refunded.

• Presentations are free with your park ticket. Seating is limited.
• Entry begins 15 minutes before each presentation. Late entry may not be allowed.
• Priority seating may apply to certain ticket types.
• Presentations may be delayed, changed or cancelled due to weather, animal welfare or operational needs.
• Cancelled presentations are not refunded or rescheduled.

• Safari tours and animal interactions are subject to operating hours, weather conditions and animal welfare guidelines.
• The shuttle train and internal transport are subject to availability.
• Alternative arrangements may be provided.
• Operations may change without notice.

• The park is not responsible for injury, loss of personal belongings or damage to property.
• Guests enter and take part in activities at their own risk.
• Guests must comply with all safety instructions.

By entering the park, guests agree to be photographed and filmed. This content may be used worldwide for marketing and promotional purposes, and all rights belong to the park.

• Entering the park means you accept all of these terms and conditions.
• The park may amend these terms at any time, restrict access, or refuse entry if the rules are not followed.